Limits & Payout Times
Before you request a 1k99 withdraw, check that your balance meets the minimum. Payouts below ৳1,100 will not process. The table below covers everything you need to know upfront.
By the end of this guide you will know exactly how to submit a 1k99 withdraw request, pass KYC the first time, and understand why payouts occasionally get delayed — and how to fix it.
Before you request a 1k99 withdraw, check that your balance meets the minimum. Payouts below ৳1,100 will not process. The table below covers everything you need to know upfront.
The process takes under two minutes once your account is verified. Follow these steps exactly — skipping one is the most common reason for delays.
Log in to your 1k99 account
Open the 1k99 app or visit 1k99 Login. Enter your registered mobile number and password. If you have two-step verification on, enter the OTP sent to your phone.
Go to the Cashier, then select "Withdraw"
From the main menu tap Wallet → Withdraw. The cashier page shows your available balance, any active bonus restrictions, and the current daily limit remaining for your VIP tier.
Choose your payment method
Select bKash, Nagad, Rocket, Upay, or Bank Transfer. Make sure you are withdrawing to an account registered in your own name — 1k99 does not allow third-party transfers.
Enter the amount and confirm
Type the amount you want to withdraw (minimum ৳1,100). Double-check the account number shown. Tap Confirm Withdrawal. You will see a reference number on-screen — save it.
Wait for the payout to arrive
Most payouts land in your bKash or Nagad wallet within 25 minutes. Bank transfers may take up to a few hours. If nothing arrives after 2 hours, contact [email protected] with your reference number.
All five methods below support both deposits and withdrawals. The fees column shows charges from 1k99 — your mobile wallet provider may apply its own transfer fee separately.
Each reason below has a straightforward fix. Most rejected requests come from just one of the first three issues.
KYC stands for Know Your Customer. It is a standard identity check that 1k99 runs before releasing your first withdrawal. You submit a government-issued photo ID, the team reviews it — usually within 24 hours — and once approved, all future withdrawals process automatically with no extra steps.
You do not need to complete KYC to deposit or play. But your first 1k99 withdraw will stay pending until the check is cleared. Submit your documents early to avoid waiting when you actually want to cash out.
1k99 accepts three forms of government-issued photo identification. Any one of them is enough — you do not need to submit all three.
The most common choice for Bangladesh players. Both the front and back of the card are required as separate images.
Submit the photo page (the one with your picture, date of birth, and passport number). Both printed and e-passport accepted.
Bangladesh Road Transport Authority-issued licence. Front and back required, same as the NID.
The upload process is fully in-app. You do not need to email any documents. Here is exactly what to do:
Open Account Settings
Log in to your 1k99 account. Tap your avatar or profile icon in the top-right corner, then select Account Settings → Verify Identity.
Select your document type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The upload interface will adjust to ask for the correct number of photos for that document type.
Photograph or scan your document
Use your phone camera in good lighting. Lay the document flat on a dark background. Make sure all four corners are visible in the frame. No blurring, no glare on laminated surfaces.
Upload and submit for review
Upload each required image using the file picker or camera button. Preview the uploads — they should be sharp and fully readable. Tap Submit for Review. The app confirms the submission instantly.
Wait for the approval notification
The review team responds within 24 hours. You will get a push notification (if enabled) or an email to your registered address. Once approved, you can immediately submit your first 1k99 withdraw request.
Getting these details right on the first attempt avoids a re-submission delay.
Requirements
Common Rejection Causes
Identity documents submitted to 1k99 are used only for identity verification. They are stored on encrypted servers and accessed only by the compliance team during the review process.
1k99 does not sell or share your personal data with third-party marketing companies. Documents are retained only for as long as required by applicable regulations, after which they are securely deleted. If you have a data-related concern, contact [email protected] directly.
Your ID is submitted over a TLS-encrypted connection. The image is never stored on your device after upload. If you use the 1k99 mobile app, the camera permission is requested only during the upload step and releases immediately after.
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